Find Hidden Expansion Revenue in Your Customer Base | Scoop Analytics
For Customer Success Teams

Your Segmentation is Hiding Your Best Upsell Opportunities

Size-based segments miss buying signals. AI discovers expansion-ready accounts based on usage patterns, team growth, and feature adoption—increasing NRR by 22%.

Traditional Segmentation Misses 35% of Expansion Opportunities

Your "Small" segment contains power users hitting limits. Your "Enterprise" segment includes dormant accounts. Size-based targeting leaves money on the table.

Blind spots

Blind to Buying Signals

High-usage customers in "Small" segments are ignored while they're desperately trying to give you more money.

Wrong focus

Focusing on Wrong Accounts

You're chasing dormant enterprise accounts while missing small teams growing 300% quarter-over-quarter.

Bad timing

Always Too Late

By the time sales reaches out, frustrated users have already found workarounds or started evaluating competitors.

AI Discovers Revenue Based on Behavior, Not Size

Behavioral Expansion Scoring

Scoop's AI analyzes usage patterns, team growth, feature adoption, and dozens of other signals to identify expansion opportunities your segmentation misses.

  • AI identifies power users hitting limits regardless of account size
  • Spots teams adding users or increasing usage velocity
  • Know exactly when accounts are ready to expand
  • Get specific expansion paths for each opportunity
AI discovering hidden segments

Transform Usage Data Into Revenue Growth

35%

More Expansions

Find opportunities traditional segmentation completely misses

22%

Higher NRR

Turn hidden signals into measurable revenue growth

4.2×

Faster Sales Cycles

Reach out when accounts are ready to buy, not before

Real Discoveries That Drive Revenue

"We found 47 'Small' accounts using our platform like Enterprise customers. They were hitting API limits daily but we never knew. That's $2.8M in immediate expansion opportunities we were ignoring."

— VP Customer Success, B2B SaaS Platform

"AI discovered that accounts adding 3+ users in a month expand at 73% rate. We built a trigger campaign around this insight and our expansion revenue is up 31% this quarter."

— Director of Revenue Operations, MarTech Company

Complete Customer Intelligence Platform

While finding hidden revenue, Scoop also prevents churn and builds trust through transparency.

Early warning

See Churn 45+ Days Early

AI discovers hidden patterns that predict churn long before traditional health scores. Know who's at risk and exactly why, with clear explanations and proven intervention strategies.

Learn about churn prevention →
Transparency

Explainable Health Scores

Stop saying "I'll check" when scores drop. AI provides transparent, business-friendly explanations for every change. Build credibility by showing exactly why metrics move.

See transparent scoring →

Your Next Million in Revenue is Already in Your Customer Base

Connect your data and discover expansion opportunities in 5 minutes. No SQL, no data team, no complex setup.